🚚 Shipping Policy – Instagiftz

At Instagiftz, we aim to deliver your orders quickly, safely, and reliably across India.

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📦 Shipping Partner

We use Delhivery as our trusted logistics partner to ensure smooth and timely deliveries.

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⏱️ Order Processing Time

• All orders are processed within 1–2 business days
• Customised/engraved products may take 1–3 days for processing
• Orders are not shipped on Sundays or public holidays

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🚛 Estimated Delivery Time

• Metro Cities: 2–4 business days
• Other Cities/Towns: 3–7 business days
• Remote Areas: 5–8 business days

Delivery timelines may vary depending on location and courier conditions.

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💸 Shipping Charges

• Shipping charges are calculated at checkout based on your location
• We may offer free shipping on selected products or offers

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📍 Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/Email
• You can track your order directly through the Delhivery tracking system

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⚠️ Delays

While we try our best to deliver on time, delays may occur due to:

• High order volume
• Weather conditions
• Courier partner delays

We appreciate your patience in such cases 🙏

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❌ Incorrect Address / Failed Delivery

• Please ensure your shipping address and phone number are correct
• If delivery fails due to incorrect details, re-shipping charges may apply

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📦 Damaged or Lost Packages

• If your order arrives damaged or is lost in transit, contact us within 24 hours of delivery
• We will assist you with replacement or resolution

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📞 Contact Us

For any shipping-related queries:

📱 Call/WhatsApp: 9654155115 / 9654240033
📍 Visit us at our stores (Delhi | Noida | Greater Noida)

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💝 Thank you for shopping with Instagiftz — where every gift is made special!